Customer Representative

WHAT DO WE EXPECT FROM YOUR ROLE?

To provide support to our customers on our e-commerce site according to their requests through the phone, WhatsApp, and live support chat,
Following orders through our e-commerce management panel and leave the customer satisfied,
Eliminating problems in existing applications and supporting new developments,
Contributing to development to cause ideas, to create a better process and a better development environment,
Creating culture by using new technologies to be used within the company,
Contributing to development to generate ideas, to create a better process and a better development environment.

In short, you will have the opportunity to develop yourself with our team that grows and develops day by day, and you will achieve many successes.

No waste time at traffic with working from home,
1 day of paid leave so that you can party on your birthday,
Opportunity for continuous self-development with both individual and team training,
Being a part of the Jengal team that supports innovative ideas, loves their job, and values teamwork.
1-hour break opportunity that you can rest at your work shifts,
Work Shifts;

Morning:6 AM to 2 PM or 8 AM to 4 PM
Afternoon: 2 PM to 10 PM or 4 PM to 12 PM
Night: 10 PM to 6 AM or 12 PM to 8 AM

Excellent command of written and spoken English and Turkish,
Customer-oriented problem solver who can identify root causes and recommend corrective actions,
A good team member with good communication skills for speaking with customers from all over the world,
High motivation to innovate,
Open to learning and willing to improve,
Proactive and having a solution-oriented perspective