{"id":8995,"date":"2023-12-14T14:45:37","date_gmt":"2023-12-14T11:45:37","guid":{"rendered":"https:\/\/www.jengal.com\/tr\/blog\/?p=8995"},"modified":"2026-01-19T10:35:28","modified_gmt":"2026-01-19T07:35:28","slug":"chatbot-nedir-nasil-kullanilir","status":"publish","type":"post","link":"http:\/\/www.jengal.com\/tr\/blog\/chatbot-nedir-nasil-kullanilir\/","title":{"rendered":"Chatbot Nedir? Nas\u0131l Kullan\u0131l\u0131r?"},"content":{"rendered":"\n<p>1950\u2019li y\u0131llarda yapt\u0131\u011f\u0131 \u00e7al\u0131\u015fmalarla g\u00fcn\u00fcm\u00fczdeki yapay zek\u00e2 \u00e7al\u0131\u015fmalar\u0131n\u0131n ve kavram\u0131n\u0131n temelini ortaya atan Alan Turing, hepimizin diline pelesenk olan bu Chat-GPT\u2019nin, Google Bard\u2019\u0131n babas\u0131 olarak bilinir. Tabi ki yapay zek\u00e2 bu iki \u00fcr\u00fcnle s\u0131n\u0131rl\u0131 de\u011fildir. Ama herkesin bildi\u011fi ve kulland\u0131\u011f\u0131 bir \u00fcr\u00fcn haline gelen bu platformlar, insanlar\u0131 chat bot kavram\u0131yla ve mant\u0131\u011f\u0131yla tan\u0131\u015ft\u0131ran ve belki de bunu yayg\u0131nla\u015ft\u0131ran siteler olmu\u015ftur. Tarihe bakt\u0131\u011f\u0131m\u0131zda ise ilk chat bot \u00f6rne\u011fi 1966\u2019da yay\u0131nlanan ELIZA isimli yapay zek\u00e2 chatbot \u00fcr\u00fcn\u00fcd\u00fcr. Ne yaz\u0131k ki daha yolun ba\u015f\u0131nda oldu\u011fu i\u00e7in, sadece kelime e\u015fle\u015fme mant\u0131\u011f\u0131yla \u00e7al\u0131\u015ft\u0131\u011f\u0131ndan yetersiz kalm\u0131\u015f, pop\u00fclerlik kazanamam\u0131\u015ft\u0131r. 2016\u2019dan sonra ise <strong>sohbet robotu <\/strong>yani <strong>chat bot<\/strong> kavram\u0131 hayat\u0131m\u0131za Facebook ve Messenger sayesinde girmeye ba\u015flam\u0131\u015ft\u0131r.<br>Peki bu <strong>chatbot nedir<\/strong>? <strong>Chatbot nas\u0131l kullan\u0131l\u0131r?<\/strong> Bu kadar hayat\u0131m\u0131za entegre olmu\u015f olan yapay zeka \u00fcr\u00fcnlerinin di\u011ferlerinden fark\u0131 nelerdir? \u0130nsan i\u015flerinin yerine ge\u00e7ebilecek mi? Hepimizin akl\u0131nda olan bu sorulara gelin bug\u00fcnk\u00fc yaz\u0131m\u0131zla beraber cevap arayal\u0131m.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_69_1 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<label for=\"ez-toc-cssicon-toggle-item-6a08f526c28c6\" class=\"ez-toc-cssicon-toggle-label\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input type=\"checkbox\"  id=\"ez-toc-cssicon-toggle-item-6a08f526c28c6\"  aria-label=\"Toggle\" \/><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"http:\/\/www.jengal.com\/tr\/blog\/chatbot-nedir-nasil-kullanilir\/#Chatbot_Nedir\" title=\"Chatbot Nedir?\">Chatbot Nedir?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"http:\/\/www.jengal.com\/tr\/blog\/chatbot-nedir-nasil-kullanilir\/#Chatbot_Nasil_Calisir\" title=\"Chatbot Nas\u0131l \u00c7al\u0131\u015f\u0131r?\">Chatbot Nas\u0131l \u00c7al\u0131\u015f\u0131r?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"http:\/\/www.jengal.com\/tr\/blog\/chatbot-nedir-nasil-kullanilir\/#Chatbot_Temel_Ozellikleri\" title=\"Chatbot Temel \u00d6zellikleri\">Chatbot Temel \u00d6zellikleri<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"http:\/\/www.jengal.com\/tr\/blog\/chatbot-nedir-nasil-kullanilir\/#Dogal_Dil_Isleme_NLP\" title=\"Do\u011fal Dil \u0130\u015fleme (NLP)\">Do\u011fal Dil \u0130\u015fleme (NLP)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"http:\/\/www.jengal.com\/tr\/blog\/chatbot-nedir-nasil-kullanilir\/#Makine_Ogrenimi\" title=\"Makine \u00d6\u011frenimi\">Makine \u00d6\u011frenimi<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"http:\/\/www.jengal.com\/tr\/blog\/chatbot-nedir-nasil-kullanilir\/#Ozellestirme_ve_Uyarlanabilirlik\" title=\"\u00d6zelle\u015ftirme ve Uyarlanabilirlik\">\u00d6zelle\u015ftirme ve Uyarlanabilirlik<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"http:\/\/www.jengal.com\/tr\/blog\/chatbot-nedir-nasil-kullanilir\/#Chatbot_Kullanim_Alanlari\" title=\"Chatbot Kullan\u0131m Alanlar\u0131\">Chatbot Kullan\u0131m Alanlar\u0131<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"http:\/\/www.jengal.com\/tr\/blog\/chatbot-nedir-nasil-kullanilir\/#Chatbot_Turleri_Nelerdir\" title=\"Chatbot T\u00fcrleri Nelerdir?\">Chatbot T\u00fcrleri Nelerdir?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"http:\/\/www.jengal.com\/tr\/blog\/chatbot-nedir-nasil-kullanilir\/#Chatbotlarin_Avantajlari_Nelerdir\" title=\"Chatbotlar\u0131n Avantajlar\u0131 Nelerdir?\">Chatbotlar\u0131n Avantajlar\u0131 Nelerdir?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"http:\/\/www.jengal.com\/tr\/blog\/chatbot-nedir-nasil-kullanilir\/#Hangi_Chatbot_Sizin_Icin_Daha_Uygundur\" title=\"Hangi Chatbot Sizin \u0130\u00e7in Daha Uygundur?\">Hangi Chatbot Sizin \u0130\u00e7in Daha Uygundur?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"http:\/\/www.jengal.com\/tr\/blog\/chatbot-nedir-nasil-kullanilir\/#Gelecekte_Chatbotlar\" title=\"Gelecekte Chatbotlar\">Gelecekte Chatbotlar<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"http:\/\/www.jengal.com\/tr\/blog\/chatbot-nedir-nasil-kullanilir\/#Sonuc_Chatbotlarin_Rolu_ve_Gelecekteki_Etkisi\" title=\"Sonu\u00e7: Chatbotlar\u0131n Rol\u00fc ve Gelecekteki Etkisi\">Sonu\u00e7: Chatbotlar\u0131n Rol\u00fc ve Gelecekteki Etkisi<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"http:\/\/www.jengal.com\/tr\/blog\/chatbot-nedir-nasil-kullanilir\/#Hakkinda_Sikca_Sorulan_Sorular\" title=\"Hakk\u0131nda S\u0131k\u00e7a Sorulan Sorular\">Hakk\u0131nda S\u0131k\u00e7a Sorulan Sorular<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Chatbot_Nedir\"><\/span>Chatbot Nedir?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><br><strong>Chatbot nedir<\/strong> sorusunu sorunca akl\u0131n\u0131za bir \u015fey gelmemi\u015f olabilir, ama asl\u0131nda hepimiz g\u00fcnl\u00fck hayat\u0131m\u0131zda kullan\u0131yoruz, biliyoruz veya duyuyoruz. <strong>Chatbotlar<\/strong>, kullan\u0131c\u0131lar\u0131n ayn\u0131 mesajla\u015f\u0131yormu\u015f gibi yapay zek\u00e2 ile ileti\u015fim kurup kendi i\u015flerini hallettikleri sohbet robotlar\u0131d\u0131r. 2016 y\u0131l\u0131nda Facebook ile ba\u015flayan bu macera g\u00fcn\u00fcm\u00fczde neredeyse her i\u015fletmenin web sitesinde veya uygulamas\u0131nda entegre olmu\u015f durumda, kullan\u0131c\u0131lara kolayl\u0131k sa\u011flamaktad\u0131r. Chatbotlar sayesinde insanlar destek hatt\u0131na gerek kalmadan sorunlar\u0131n\u0131 halledebilmekte, yemek s\u00f6yleyebilmekte, fatura \u00f6deyebilmekte ve sinema bileti bile alabilmektedir.<br>Sohbet robotlar\u0131n\u0131n \u00e7e\u015fitli t\u00fcrleri olsa da hepsinin ortak amac\u0131 kar\u015f\u0131dan gelen mesaj\u0131 do\u011fru anlamak, yorumlayabilmek ve bu mesaja g\u00f6re anlaml\u0131 ve alakal\u0131 bir cevap yazmaktad\u0131r. \u0130ster Trendyol\u2019un destek hatt\u0131 olsun ister Chat-GPT\u2019ye bir metin yazd\u0131rmak, temelinde bu mant\u0131k mevcuttur.<br>G\u00fcnden g\u00fcne kullan\u0131m amac\u0131 ve miktar\u0131 artt\u0131\u011f\u0131 i\u00e7in kullan\u0131m alanlar\u0131 da artm\u0131\u015ft\u0131r. E\u011fitim, pazarlama, ticaret, sa\u011fl\u0131k ve bankac\u0131l\u0131k gibi pek \u00e7ok alanda chat bot kullan\u0131m\u0131 ile kar\u015f\u0131la\u015fmaktay\u0131z. Farkl\u0131 alanlarda kullan\u0131lsa da chatbot nas\u0131l kullan\u0131l\u0131r dedi\u011fimizde \u00e7al\u0131\u015fma prensipleri temel d\u00fczeyde orakt\u0131r. <strong>Chatbot nedir<\/strong> sorusuna cevap verdi\u011fimize g\u00f6re, gelin chatbotlar\u0131n temel \u00f6zelliklerinden bahsedelim.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Chatbot_Nasil_Calisir\"><\/span><br>Chatbot Nas\u0131l \u00c7al\u0131\u015f\u0131r?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><br><strong>Chatbot nedir ve nas\u0131l kullan\u0131l\u0131r<\/strong> yaz\u0131m\u0131z\u0131n bir di\u011fer \u00f6nemli b\u00f6l\u00fcm\u00fc ise <strong>chatbot nas\u0131l \u00e7al\u0131\u015f\u0131r<\/strong> k\u0131sm\u0131d\u0131r. Chatbot uygulamalar\u0131, reaktif ve proaktif olmak \u00fczere iki t\u00fcr cevaplama sistemine sahiptir. Reaktif sistem, kullan\u0131c\u0131 veya m\u00fc\u015fteri, bir komut girdi\u011finde otomatik olarak \u00e7al\u0131\u015fmaya ba\u015flar ve yan\u0131t verir. Reaktif sistemli bir chat botun komut gelmeden \u00e7al\u0131\u015fmas\u0131 m\u00fcmk\u00fcn de\u011fildir.<br>Kullan\u0131c\u0131ya bilgilendirme ya da uyar\u0131 ama\u00e7l\u0131 otomatik g\u00f6nderilen bildirimler, proaktif sistem taraf\u0131ndan sa\u011flan\u0131r. Bu t\u00fcr yaz\u0131l\u0131mlar, \u00f6zellikle e-ticaret ve bankac\u0131l\u0131k gibi sekt\u00f6rlerde olduk\u00e7a tercih edilir. \u00d6rnek verecek olursak, banka hesab\u0131n\u0131zda s\u0131ra d\u0131\u015f\u0131 bir aktivite meydana gelirse veya incelenen bir hizmetin fiyat\u0131nda de\u011fi\u015fiklik olursa uygulama size bilgilendirme mesaj\u0131 g\u00f6nderir. E\u011fer m\u00fc\u015fteri yan\u0131t verirse de proaktif sistem diyalog mant\u0131\u011f\u0131na d\u00f6n\u00fc\u015f\u00fcr.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Chatbot_Temel_Ozellikleri\"><\/span><br>Chatbot Temel \u00d6zellikleri<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><br>Chatbot nedir b\u00f6l\u00fcm\u00fcnde chatbotlar\u0131n ne kadar \u00e7e\u015fitli olabilece\u011finden bahsettik. G\u00fcn\u00fcm\u00fczde birbirinden farl\u0131 chatbot uygulamalar\u0131 olsa da temeline bakt\u0131\u011f\u0131m\u0131zda hepsinin ortak temel \u00f6zellikleri bulunmaktad\u0131r. Gelin beraber bu \u00f6zelliklere bakal\u0131m.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Dogal_Dil_Isleme_NLP\"><\/span><br>Do\u011fal Dil \u0130\u015fleme (NLP)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><br>Chatbot nedir k\u0131sm\u0131nda bahsetti\u011fimiz gibi chatbotlar\u0131n ortak amac\u0131 kar\u015f\u0131dan gelen mesaja anlaml\u0131 ve alakal\u0131 bir cevap verebilmektir. Bunun i\u00e7in Natural Language Processing (NLP) yani Do\u011fal Dil \u0130\u015fleme\u2019den faydalan\u0131r. Chatbotlar\u0131n insanlar\u0131n do\u011fal dilini anlama ve yorumlama yetene\u011fi, do\u011fal dil i\u015fleme (NLP) yoluyla sa\u011flanabilir. Kullan\u0131c\u0131lar kendilerine has konu\u015fma ve yazma tarzlar\u0131yla bir soru sorabilir ya da komutta bulunabilirler. Chatbotlar\u0131n as\u0131l amac\u0131 yaz\u0131lan komutu oldu\u011fu gibi anlamak ve i\u015fleyebilmektir.<br>Sohbet robotlar\u0131, NLP&#8217;nin bir par\u00e7as\u0131 olarak kelimeleri anlama yetene\u011fine sahiptir. Bu yetenek sayesinde kullan\u0131c\u0131lar\u0131n sorular\u0131na tutarl\u0131 ve mant\u0131kl\u0131 cevaplar verebilir. Chatbotlar, dilin sentaktik ve semantik yap\u0131s\u0131n\u0131 inceleyerek sorulara do\u011fru yan\u0131tlar vermeye \u00e7al\u0131\u015f\u0131r.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Makine_Ogrenimi\"><\/span><br>Makine \u00d6\u011frenimi<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><br><strong>Chatbot nedir <\/strong>b\u00f6l\u00fcm\u00fcm\u00fczde chatbotlar\u0131n her soruya alakal\u0131 cevap verebilmesinden bahsettik. Chatbotlar her soruya do\u011fru veya alakal\u0131 cevap verebilmede makine \u00f6\u011freniminden faydalan\u0131r. Peki makine \u00f6\u011frenimi nas\u0131l i\u015fler? Chatbotlar \u00e7ok say\u0131da veriyi analiz ederek kendi \u00f6\u011frenme s\u00fcre\u00e7lerini olu\u015ftururlar, birikimlerini olu\u015ftururlar. Bu sohbet robotlar\u0131, kullan\u0131c\u0131 etkile\u015fimleri, geri bildirimler ve di\u011fer veri kaynaklar\u0131 ile daha ak\u0131ll\u0131 hale gelirler. Chatbotlar, bu prosed\u00fcr sayesinde zamanla daha karma\u015f\u0131k sorulara daha iyi cevaplar verebilirler. Kullan\u0131c\u0131lar\u0131n ihtiya\u00e7lar\u0131na g\u00f6re kendilerini adapte edebilir, daha iyi bir kullan\u0131c\u0131 deneyimi sunabilirler.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Ozellestirme_ve_Uyarlanabilirlik\"><\/span><br>\u00d6zelle\u015ftirme ve Uyarlanabilirlik<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><br>Chatbotlar, \u00e7ok \u00e7e\u015fitli sekt\u00f6rlerde ve kullan\u0131m alanlar\u0131nda kullan\u0131labilecek \u015fekilde tasarlanabilir ve \u00f6zelle\u015ftirilebilir. \u00d6rne\u011fin, chatbotlar m\u00fc\u015fteri hizmetleri, e\u011fitim, sa\u011fl\u0131k ve finans gibi bir\u00e7ok alanda \u00e7e\u015fitli g\u00f6revleri yerine getirebilir. Chatbotlar, bu uyarlanabilirlik nedeniyle \u00e7ok \u00e7e\u015fitli uygulamalara sahiptir. Yaz\u0131m\u0131z\u0131n ilerleyen b\u00f6l\u00fcmlerinde de<strong> Chat bot kullan\u0131m alanlar\u0131<\/strong> nelerdir ve nas\u0131l faydalan\u0131labilir hakk\u0131nda daha detayl\u0131 konu\u015faca\u011f\u0131z.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Chatbot_Kullanim_Alanlari\"><\/span><br>Chatbot Kullan\u0131m Alanlar\u0131<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><br><strong>Chatbot nedir<\/strong> b\u00f6l\u00fcm\u00fcm\u00fczde bahsetti\u011fimiz gibi chatbotlar\u0131n birden fazla kullan\u0131m alan\u0131 mevcuttur. T\u00fcr\u00fcne ve ihtiyac\u0131na g\u00f6re bir\u00e7ok sekt\u00f6r chatbot uygulamalar\u0131ndan faydalanmaktad\u0131r. Chat bot kullan\u0131m alan\u0131 nedir ve nerelerde kullan\u0131l\u0131r merak ediyorsan\u0131z, i\u015fte sizler i\u00e7in haz\u0131rlad\u0131\u011f\u0131m\u0131z liste:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>M\u00fc\u015fteri Hizmetleri: <\/strong>Soru yan\u0131tlama ve yard\u0131m sa\u011flama, \u015fikayet y\u00f6nlendirme, \u015fikayet y\u00f6netme, interaktif yard\u0131m ve rehberlik sa\u011flama.<\/li>\n\n\n\n<li><strong>E-ticaret:<\/strong> \u00dcr\u00fcn ve hizmet sorular\u0131n\u0131 cevaplama, \u015fikayetleri y\u00f6netme, al\u0131\u015fveri\u015f \u00f6nerileri sunma.<\/li>\n\n\n\n<li><strong>Sa\u011fl\u0131k Sekt\u00f6r\u00fc:<\/strong> Sa\u011fl\u0131kla ilgili sorular\u0131 cevaplama, semptomlara g\u00f6re sa\u011fl\u0131k bilgisi verebilme, randevu olu\u015fturma ve hat\u0131rlatma.<\/li>\n\n\n\n<li><strong>E\u011fitim:<\/strong> Ders materyali haz\u0131rlama, s\u0131nav haz\u0131rlama, materyal ve kaynak \u00f6nerme, interaktif ders haz\u0131rlama sa\u011flama.<\/li>\n\n\n\n<li><strong>\u0130nsan Kaynaklar\u0131:<\/strong> \u0130\u015f ba\u015fvurular\u0131yla ilgili genel sorular\u0131 yan\u0131tlamak, ilan ve ba\u015fvuru hakk\u0131nda bilgi vermek.<\/li>\n\n\n\n<li><strong>Bankac\u0131l\u0131k ve Finans:<\/strong> Hesap bakiyelerini sorgulama, \u00f6deme yapma, talimat verme, kredi ba\u015fvurular\u0131n\u0131 de\u011ferlendirme.<\/li>\n\n\n\n<li><strong>Seyahat ve Turizm: <\/strong>U\u00e7u\u015f ve otel rezervasyonu yapma, rezervasyon iptal etme, turistler i\u00e7in bilgi sa\u011flama.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Chatbot_Turleri_Nelerdir\"><\/span><br>Chatbot T\u00fcrleri Nelerdir?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><br>Chatbotlar\u0131n temel \u00f6zellikleri ortak olsa da piyasa da bir\u00e7ok chat bot t\u00fcr\u00fc mevcuttur. Her bir sekt\u00f6r kendi ihtiyac\u0131na uygun olan chatbottan faydalanabilir. Chatbot nedir k\u0131sm\u0131ndan akl\u0131m\u0131zda soru i\u015fareti kalmad\u0131ysa gelin hep beraber chat bot t\u00fcrleri nelerdir bakal\u0131m:<\/p>\n\n\n\n<p><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Komut dosyas\u0131 veya h\u0131zl\u0131 yan\u0131t sohbet robotlar\u0131: <\/strong>En temel chatbot olarak adland\u0131rabiliriz. Bu chatbot, \u00f6nceden belirlenmi\u015f sorularla kullan\u0131c\u0131ya yard\u0131mc\u0131 olmaya, sorununu anlamaya \u00e7al\u0131\u015f\u0131r. Hatta kullan\u0131c\u0131ya direkt soru listesi verip aralar\u0131ndan se\u00e7mesini istedi\u011fi versiyonu olan men\u00fc tabanl\u0131 chatbotu da mevcuttur.<\/li>\n\n\n\n<li><strong>Anahtar kelimeleri tabanl\u0131 chatbotlar: <\/strong>H\u0131zl\u0131 yan\u0131t chatbotlar\u0131na g\u00f6re biraz daha karma\u015f\u0131k olan bu sohbet robotlar\u0131, daha \u00f6nceki m\u00fc\u015fteri ileti\u015fimlerinden belirlenen anahtar kelimeleri baz alarak cevap olu\u015fturur. Kelime bazl\u0131 sohbet robotlar\u0131, kullan\u0131c\u0131n\u0131n men\u00fc butonuna t\u0131klamas\u0131yla aktif hale gelir. Kullan\u0131c\u0131n\u0131n yazd\u0131\u011f\u0131 her kelimeyi sistem alg\u0131layamayabilir. Bu nedenle chat bot, sadece haznesinde olan kelimelere yan\u0131t vermeye \u00e7al\u0131\u015f\u0131r. Kelime \u00fczerinden haz\u0131rlanm\u0131\u015f yan\u0131tlar, \u00f6zellikle tekrarlanan i\u015flerde \u00e7ok faydal\u0131d\u0131r.<\/li>\n\n\n\n<li><strong>Hem insan hem de makine olan sohbet robotlar\u0131: <\/strong>Bu chatbotlar, hem men\u00fc tabanl\u0131 hem de anahtar kelime tabanl\u0131 chatbotlar\u0131n birle\u015fmi\u015f hali gibidir. Anahtar kelime tan\u0131ma ba\u015far\u0131s\u0131z olursa, bu sohbet robotu se\u00e7enekler men\u00fcs\u00fc sunabilir ya da sorunun do\u011frudan ele al\u0131nmas\u0131n\u0131 se\u00e7tirebilir.<\/li>\n\n\n\n<li><strong>Ba\u011flamsal Chatbotlar:<\/strong> Ad\u0131ndan da anla\u015f\u0131laca\u011f\u0131 \u00fczere farkl\u0131 durumlarda ve farkl\u0131 ba\u011flamlarda o ana g\u00f6re \u00e7al\u0131\u015fan chatbotlard\u0131r. Bu tarz sohbet robotlar\u0131 di\u011ferlerine g\u00f6re daha geli\u015fmi\u015ftir. Daha \u00e7ok veri odakl\u0131 \u00e7al\u0131\u015f\u0131rlar. Daha \u00f6nce ger\u00e7ekle\u015ftirdikleri etkile\u015fimleri hat\u0131rlamak i\u00e7in makine \u00f6\u011frenimi ve yapay zek\u00e2dan faydalan\u0131rlar. Bu botlar m\u00fc\u015fterilerin ne sordu\u011funu anlamaya odaklan\u0131r ve kendi cevaplar\u0131n\u0131 \u00fcretmeye \u00e7al\u0131\u015f\u0131r.<\/li>\n\n\n\n<li><strong>Sesli komutla \u00e7al\u0131\u015fan sohbet robotlar\u0131:<\/strong> \u015eu an g\u00fcn\u00fcm\u00fczde en yayg\u0131n olan chat bot \u00e7e\u015fidi sesle \u00e7al\u0131\u015fan chatbotlard\u0131r. Kullan\u0131c\u0131lar\u0131n konu\u015ftuklar\u0131, verdikleri komutlar, s\u00f6yledikleri s\u00f6zler, k\u0131sacas\u0131 her \u015fey bu chat bot taraf\u0131ndan veri olarak kullan\u0131l\u0131r. Bu tarz chatbot nas\u0131l yap\u0131l\u0131r diye d\u00fc\u015f\u00fcn\u00fcyorsan\u0131z metin okuma ve ses tan\u0131ma API\u2019leri kullanabilirsiniz. En yayg\u0131n bu tarz chat bot \u00f6rnekleri Amazon Alexa ve Apple Siri olarak verilebilir.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Chatbotlarin_Avantajlari_Nelerdir\"><\/span><br>Chatbotlar\u0131n Avantajlar\u0131 Nelerdir?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><br>Her sekt\u00f6r i\u00e7in chatbotlar\u0131n ayr\u0131 avantajlar\u0131 olsa da ortak iyi yanlar\u0131ndan bahsetmemiz de m\u00fcmk\u00fcnd\u00fcr. Bu sebepleri g\u00f6z \u00f6n\u00fcnde bulundurarak siz de platformunuzda chat bot kullanmak isteyip istemedi\u011finize karar verebilirsiniz.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><\/li>\n\n\n\n<li>Sohbet robotlar\u0131 7\/24 \u00e7al\u0131\u015fabilirler. Bu da kullan\u0131c\u0131lar\u0131n bilgiye istedikleri zaman eri\u015fmelerini ve sorular\u0131n\u0131 sormalar\u0131n\u0131 sa\u011flar. Bu nedenle, destek ve m\u00fc\u015fteri hizmetleri s\u00fcre\u00e7leri daha verimli hale gelir.<\/li>\n\n\n\n<li>7\/24 \u00e7al\u0131\u015fmalar\u0131na ek olarak kullan\u0131c\u0131 sorular\u0131na h\u0131zl\u0131 ve an\u0131nda yan\u0131t verirler. Bu da m\u00fc\u015fteri memnuniyeti a\u00e7\u0131s\u0131ndan olduk\u00e7a \u00f6nemlidir.<\/li>\n\n\n\n<li>Chatbotlar, bir\u00e7ok rutin haline gelen ve tekrar eden i\u015fleri otomatikle\u015ftirerek maaliyet tasarrufu sa\u011flar. Ayriyeten, \u00e7al\u0131\u015fanlar\u0131n\u0131z\u0131n \u00fcst\u00fcndeki y\u00fck\u00fc de azaltarak \u00e7al\u0131\u015fan memnuniyetini de artt\u0131r\u0131r.<\/li>\n\n\n\n<li>Sohbet robotlar\u0131, ayn\u0131 anda birden fazla m\u00fc\u015fteriye yan\u0131t verebilme yetene\u011fine sahiptir. E\u011fer yo\u011fun bir web sitesine ya da uygulamaya sahipseniz m\u00fc\u015fteri memnuniyeti a\u00e7\u0131s\u0131ndan chat bot i\u015finize yarayacakt\u0131r.<\/li>\n\n\n\n<li>Chatbotlar kullan\u0131c\u0131lar ile ger\u00e7ekle\u015ftirdikleri etkile\u015fimleri veri olarak kullan\u0131p kendini geli\u015ftirme \u00f6zelli\u011fine sahiptir. B\u00f6ylece hata d\u00fczeltme ve performans geli\u015ftirme \u00fczerine ekstra \u00e7aba sarf etmek zorunda kalmazs\u0131n\u0131z.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Hangi_Chatbot_Sizin_Icin_Daha_Uygundur\"><\/span><br>Hangi Chatbot Sizin \u0130\u00e7in Daha Uygundur?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><br>Web siteniz i\u00e7in en iyi chatbot yaz\u0131l\u0131m\u0131n\u0131 se\u00e7erken, platformunuzun ihtiya\u00e7lar\u0131n\u0131 ve kullan\u0131c\u0131lar\u0131n\u0131n tercihlerini g\u00f6z \u00f6n\u00fcnde bulundurmak<strong> chatbot nedir<\/strong> sorusunun mihenk ta\u015f\u0131 olabilir. Chatbotlardan etkili bir \u015fekilde faydalanmak istiyorsan\u0131z, muhakkak m\u00fc\u015fterilerinizi de bu s\u00fcrecin i\u00e7inde dahil tutmal\u0131s\u0131n\u0131z. Bu anlamda, faaliyet g\u00f6sterdi\u011finiz sekt\u00f6r ve sohbet robotunu kullanaca\u011f\u0131n\u0131z platform da \u00f6nemlidir.<br>Genel olarak basit ihtiya\u00e7lar\u0131n\u0131z varsa, men\u00fc ve kelime tabanl\u0131 sohbet robotlar\u0131 sizin web siteniz i\u00e7in yeterli olacakt\u0131r. Ba\u011flamsal chatbotlar ise \u015firketinizin sunmay\u0131 hedefledi\u011fi hizmetin kapsaml\u0131 ve y\u00fcksek beklentileri oldu\u011funda iyi bir se\u00e7enek olabilir. Bu t\u00fcr yaz\u0131l\u0131mlar yapay zek\u00e2 tabanl\u0131 oldu\u011fu i\u00e7in \u00e7ok h\u0131zl\u0131 ve de verimlidir. E\u011fer komutla \u00e7al\u0131\u015fan ve kullan\u0131c\u0131larla konu\u015fabilecek bir \u00fcr\u00fcn tasarl\u0131yorsan\u0131z da sesli komutlu chatbotlardan faydalanabilirsiniz.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Gelecekte_Chatbotlar\"><\/span><br>Gelecekte Chatbotlar<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><br>Gelecekte, yapay zek\u00e2 alan\u0131ndaki ilerlemeler, chat bot teknolojilerinin daha da geli\u015fmesine f\u0131rsat tan\u0131yacakt\u0131r. \u00d6zellikle de do\u011fal dil i\u015fleme (NLP) konusundaki geli\u015fmeler, chatbotlar\u0131n kullan\u0131c\u0131lar\u0131n dilini daha iyi anlamalar\u0131n\u0131 ve daha karma\u015f\u0131k sorulara daha do\u011fru ve alakal\u0131 bir \u015fekilde yan\u0131t vermelerine yard\u0131mc\u0131 olacakt\u0131r. Bu da kullan\u0131c\u0131 deneyimlerini daha ki\u015fisel ve tatmin edici hale getirecektir. B\u00f6ylece chatbotlar\u0131n geni\u015f bir konu\u015fma yelpazesinde etkile\u015fimde bulunabilme yetenekleri de artm\u0131\u015f olacakt\u0131r.<br>Ayr\u0131ca, yapay zek\u00e2 ilerlemeleri sayesinde chatbotlar daha karma\u015f\u0131k g\u00f6revler de \u00fcstlenebileceklerdir. Sadece temel sorulara cevap vermekle kalmay\u0131p, daha \u00f6nce belirli bir ba\u011flam i\u00e7inde \u00f6\u011frenilmi\u015f bilgileri kullanarak daha karma\u015f\u0131k problemleri \u00e7\u00f6zebileceklerdir. \u00d6rne\u011fin, sa\u011fl\u0131k sekt\u00f6r\u00fcnde chatbotlar, te\u015fhis konusunda daha fazla yard\u0131mc\u0131 olabilecek ve e\u011fitim alan\u0131nda da \u00f6\u011frencilere daha spesifik ve derinlemesine destek sunabilir hale geleceklerdir.<br>Bu geli\u015fmeler, chatbotlar\u0131n daha zeki, daha esnek ve \u00e7ok y\u00f6nl\u00fc hale gelmelerine katk\u0131da bulunacak, b\u00f6ylece \u015firketler ve kullan\u0131c\u0131lar i\u00e7in daha de\u011ferli hale geleceklerdir. Yapay zek\u00e2 alan\u0131ndaki bu evrim, chatbot teknolojilerini g\u00fcn ge\u00e7tik\u00e7e daha \u00f6nemli ve etkili k\u0131lacakt\u0131r.<\/p>\n\n\n\n<div class=\"schema-faq wp-block-yoast-faq-block\">     <\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Sonuc_Chatbotlarin_Rolu_ve_Gelecekteki_Etkisi\"><\/span><br>Sonu\u00e7: Chatbotlar\u0131n Rol\u00fc ve Gelecekteki Etkisi<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><br>Chatbot nedir sorusu ile ba\u015flad\u0131\u011f\u0131m\u0131z bu ser\u00fcvende chatbotlar\u0131n nerelerde kullan\u0131labilece\u011finden ve nas\u0131l faydal\u0131 olduklar\u0131ndan bahsedip, gelecekteki potansiyeline de yer verdik. Bunlara g\u00f6re, chat bot uygulamalar\u0131n\u0131n hayat\u0131m\u0131zdaki rol\u00fc, i\u015f s\u00fcre\u00e7lerini de\u011fi\u015ftirme ve kullan\u0131c\u0131 deneyimini geli\u015ftirme konusunda etkileyici bir potansiyele sahiptir. Do\u011fal dil i\u015fleme ve yapay zek\u00e2 geli\u015fmeleri, chatbotlar\u0131 daha ak\u0131ll\u0131 bir hale getirerek bir\u00e7ok sekt\u00f6rde kullan\u0131lmalar\u0131na olanak sa\u011flamaktad\u0131r.<br>M\u00fc\u015fteri hizmetlerinden e-ticaret ve sa\u011fl\u0131k sekt\u00f6r\u00fcne kadar geni\u015f bir yelpazede kullan\u0131lan chatbotlar, 24\/7 eri\u015fim sa\u011flama, maliyet tasarrufu ve h\u0131zl\u0131 yan\u0131tlar gibi avantajlar sunarak i\u015fletmelere \u00f6nemli avantajlar sunmaktad\u0131r. Bu avantajlar sayesinde i\u015fverenler ve platformlar hem m\u00fc\u015fteri memnuniyeti ve deneyimini geli\u015ftirmekte hem de \u00e7al\u0131\u015fanlar\u0131n\u0131n y\u00fck\u00fcn\u00fc biraz da olsa azaltabilmektedir. B\u00f6ylece, dolayl\u0131 yoldan da olsa daha verimli bir \u00e7al\u0131\u015fma ortam\u0131 sa\u011flanmas\u0131nda yard\u0131mc\u0131 olmaktad\u0131rlar.<br>Gelecekte de chatbotlar\u0131n sadece bir destek arac\u0131 olmaktan \u00e7\u0131k\u0131p, i\u015f s\u00fcre\u00e7lerini optimize eden, m\u00fc\u015fteri memnuniyetini art\u0131ran ve gelece\u011fin dijital etkile\u015fim standartlar\u0131n\u0131 belirleyen \u00f6nemli bir oyuncu haline gelmesi beklenmektedir. \u00d6n\u00fcm\u00fczdeki zamanlarda chatbotlar\u0131n i\u015f d\u00fcnyas\u0131na ve g\u00fcnl\u00fck ya\u015fam\u0131m\u0131za daha fazla entegre olaca\u011f\u0131 ve daha zeki, ki\u015fiselle\u015ftirilmi\u015f hizmetler sunacaklar\u0131 bir d\u00f6nemi de herkes gibi biz de merakla bekliyoruz.<\/p>\n\n    <div class=\"container\">\n        <div class=\"faq accordion faq-drop\" id=\"accordion\">\n            <h2 class=\"accordion-title\"><span class=\"ez-toc-section\" id=\"Hakkinda_Sikca_Sorulan_Sorular\"><\/span> Hakk\u0131nda S\u0131k\u00e7a Sorulan Sorular<span class=\"ez-toc-section-end\"><\/span><\/h2>\n            <div class=\"col-md-12 faq-card\">\n                    <div class=\"card faq\">\n                        <div class=\"card-header collapsed d-flex justify-content-between align-items-center\" id=\"heading0\"\n                             data-toggle=\"collapse\" data-target=\"#collapse_0\" aria-expanded=\"true\" role=\"button\"\n                             aria-controls=\"collapse_0\">\n                            <div class=\"btn btn-link text-dark font-weight-bold\">\n                               Chatbot nedir ve nas\u0131l \u00e7al\u0131\u015f\u0131r?\n                            <\/div>\n                            <div class=\"btn-toogle\">\n                                <span><\/span>\n                                <span><\/span>\n                            <\/div>\n                        <\/div>\n                        <div id=\"collapse_0\" class=\"collapse\" aria-labelledby=\"heading0\" data-parent=\"#accordion\">\n                            <div class=\"card-body\">\n                                <p>Chatbotlar, bilgisayar programlar\u0131 arac\u0131l\u0131\u011f\u0131yla insanlarla do\u011fal dilde etkile\u015fim kurabilen yaz\u0131l\u0131m ara\u00e7lar\u0131d\u0131r. Do\u011fal dil i\u015fleme ve yapay zek\u00e2 teknolojilerini kullanarak, kullan\u0131c\u0131 sorular\u0131n\u0131 anlar ve mant\u0131kl\u0131 cevaplar \u00fcretebilir.<\/p>\n                            <\/div>\n                        <\/div>\n                        <\/div>\n                        \n                    <div class=\"card faq\">\n                        <div class=\"card-header collapsed d-flex justify-content-between align-items-center\" id=\"heading1\"\n                             data-toggle=\"collapse\" data-target=\"#collapse_1\" aria-expanded=\"true\" role=\"button\"\n                             aria-controls=\"collapse_1\">\n                            <div class=\"btn btn-link text-dark font-weight-bold\">\n                               Hangi sekt\u00f6rlerde chatbotlar yayg\u0131n olarak kullan\u0131l\u0131yor?\n                            <\/div>\n                            <div class=\"btn-toogle\">\n                                <span><\/span>\n                                <span><\/span>\n                            <\/div>\n                        <\/div>\n                        <div id=\"collapse_1\" class=\"collapse\" aria-labelledby=\"heading1\" data-parent=\"#accordion\">\n                            <div class=\"card-body\">\n                                <p>Chatbotlar, m\u00fc\u015fteri hizmetleri, e-ticaret, sa\u011fl\u0131k, finans ve e\u011fitim gibi bir\u00e7ok sekt\u00f6rde yayg\u0131n olarak kullan\u0131lmaktad\u0131r. M\u00fc\u015fteri sorular\u0131n\u0131 yan\u0131tlamak, \u00fcr\u00fcn \u00f6nerileri sunmak, randevu olu\u015fturmak gibi bir\u00e7ok g\u00f6revde etkili birer ara\u00e7 olarak hizmet vermektedir.<\/p>\n                            <\/div>\n                        <\/div>\n                        <\/div>\n                        \n                    <div class=\"card faq\">\n                        <div class=\"card-header collapsed d-flex justify-content-between align-items-center\" id=\"heading2\"\n                             data-toggle=\"collapse\" data-target=\"#collapse_2\" aria-expanded=\"true\" role=\"button\"\n                             aria-controls=\"collapse_2\">\n                            <div class=\"btn btn-link text-dark font-weight-bold\">\n                               Chatbotlar\u0131n avantajlar\u0131 nelerdir?\n                            <\/div>\n                            <div class=\"btn-toogle\">\n                                <span><\/span>\n                                <span><\/span>\n                            <\/div>\n                        <\/div>\n                        <div id=\"collapse_2\" class=\"collapse\" aria-labelledby=\"heading2\" data-parent=\"#accordion\">\n                            <div class=\"card-body\">\n                                <p>Chatbotlar\u0131n avantajlar\u0131 aras\u0131nda 7\/24 eri\u015fim sa\u011flama, h\u0131zl\u0131 yan\u0131tlar verme, maliyet tasarrufu, skalabilite, ki\u015fiselle\u015ftirme ve kullan\u0131c\u0131 verilerini analiz etme yetenekleri bulunmaktad\u0131r.<\/p>\n                            <\/div>\n                        <\/div>\n                        <\/div>\n                        \n                    <div class=\"card faq\">\n                        <div class=\"card-header collapsed d-flex justify-content-between align-items-center\" id=\"heading3\"\n                             data-toggle=\"collapse\" data-target=\"#collapse_3\" aria-expanded=\"true\" role=\"button\"\n                             aria-controls=\"collapse_3\">\n                            <div class=\"btn btn-link text-dark font-weight-bold\">\n                               Gelecekte chatbot teknolojilerinde neler bekleniyor?\n                            <\/div>\n                            <div class=\"btn-toogle\">\n                                <span><\/span>\n                                <span><\/span>\n                            <\/div>\n                        <\/div>\n                        <div id=\"collapse_3\" class=\"collapse\" aria-labelledby=\"heading3\" data-parent=\"#accordion\">\n                            <div class=\"card-body\">\n                                <p>Gelecekte chatbot teknolojilerinde, geli\u015fmi\u015f do\u011fal dil i\u015fleme yetenekleri ve daha karma\u015f\u0131k g\u00f6revlere entegre olma kabiliyeti beklenmektedir. Bu, daha zeki ve esnek chatbotlar\u0131n ortaya \u00e7\u0131kmas\u0131na olanak tan\u0131yacak.<\/p>\n                            <\/div>\n                        <\/div>\n                        <\/div>\n                        \n                    <div class=\"card faq\">\n                        <div class=\"card-header collapsed d-flex justify-content-between align-items-center\" id=\"heading4\"\n                             data-toggle=\"collapse\" data-target=\"#collapse_4\" aria-expanded=\"true\" role=\"button\"\n                             aria-controls=\"collapse_4\">\n                            <div class=\"btn btn-link text-dark font-weight-bold\">\n                               Chatbot entegrasyonu nas\u0131l yap\u0131l\u0131r?\n                            <\/div>\n                            <div class=\"btn-toogle\">\n                                <span><\/span>\n                                <span><\/span>\n                            <\/div>\n                        <\/div>\n                        <div id=\"collapse_4\" class=\"collapse\" aria-labelledby=\"heading4\" data-parent=\"#accordion\">\n                            <div class=\"card-body\">\n                                <p>Chatbot entegrasyonu, genellikle haz\u0131r chatbot platformlar\u0131 kullan\u0131larak veya \u00f6zel \u00e7\u00f6z\u00fcmler geli\u015ftirilerek ger\u00e7ekle\u015ftirilebilir. Web sitelerine, mobil uygulamalara veya sosyal medya hesaplar\u0131na entegrasyon, kullan\u0131c\u0131lar\u0131n chatbotlarla etkile\u015fimde bulunmalar\u0131n\u0131 sa\u011flar.<\/p>\n                            <\/div>\n                        <\/div>\n                        <\/div>\n                        <\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>1950\u2019li y\u0131llarda yapt\u0131\u011f\u0131 \u00e7al\u0131\u015fmalarla g\u00fcn\u00fcm\u00fczdeki yapay zek\u00e2 \u00e7al\u0131\u015fmalar\u0131n\u0131n ve kavram\u0131n\u0131n temelini ortaya atan Alan Turing, hepimizin diline pelesenk olan bu Chat-GPT\u2019nin, Google Bard\u2019\u0131n babas\u0131 olarak bilinir. Tabi ki yapay zek\u00e2 bu iki \u00fcr\u00fcnle s\u0131n\u0131rl\u0131 de\u011fildir. Ama herkesin bildi\u011fi ve kulland\u0131\u011f\u0131 bir \u00fcr\u00fcn haline gelen bu platformlar, insanlar\u0131 chat bot kavram\u0131yla [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":8999,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[394],"tags":[],"class_list":["post-8995","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-teknoloji","entry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Chatbot Nedir? Nas\u0131l Kullan\u0131l\u0131r?<\/title>\n<meta name=\"description\" content=\"K\u00f6keni 1960 y\u0131llara dayanan ve g\u00fcn\u00fcm\u00fczde bir hayli pop\u00fcler olan chatbot nedir ve nas\u0131l kullan\u0131l\u0131r ile ilgili t\u00fcm detaylar Jengal Blog&#039;da!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"http:\/\/www.jengal.com\/tr\/blog\/chatbot-nedir-nasil-kullanilir\/\" \/>\n<meta property=\"og:locale\" content=\"tr_TR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Chatbot Nedir? Nas\u0131l Kullan\u0131l\u0131r?\" \/>\n<meta property=\"og:description\" content=\"K\u00f6keni 1960 y\u0131llara dayanan ve g\u00fcn\u00fcm\u00fczde bir hayli pop\u00fcler olan chatbot nedir ve nas\u0131l kullan\u0131l\u0131r ile ilgili t\u00fcm detaylar Jengal Blog&#039;da!\" \/>\n<meta property=\"og:url\" content=\"http:\/\/www.jengal.com\/tr\/blog\/chatbot-nedir-nasil-kullanilir\/\" \/>\n<meta property=\"og:site_name\" content=\"Jengal Web Tasar\u0131m - Web Yaz\u0131l\u0131m Ajans\u0131\" \/>\n<meta property=\"article:published_time\" content=\"2023-12-14T11:45:37+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-19T07:35:28+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/www.jengal.com\/tr\/blog\/wp-content\/uploads\/2023\/12\/chatbot-nedir-nasil-kullanilir.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"960\" \/>\n\t<meta property=\"og:image:height\" content=\"640\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Cihat KISA\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Yazan:\" \/>\n\t<meta name=\"twitter:data1\" content=\"Cihat KISA\" \/>\n\t<meta name=\"twitter:label2\" content=\"Tahmini okuma s\u00fcresi\" \/>\n\t<meta name=\"twitter:data2\" content=\"12 dakika\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"http:\/\/www.jengal.com\/tr\/blog\/chatbot-nedir-nasil-kullanilir\/#article\",\"isPartOf\":{\"@id\":\"http:\/\/www.jengal.com\/tr\/blog\/chatbot-nedir-nasil-kullanilir\/\"},\"author\":{\"name\":\"Cihat KISA\",\"@id\":\"https:\/\/www.jengal.com\/tr\/blog\/#\/schema\/person\/8b6b1c7504bd191ae476643c1261c604\"},\"headline\":\"Chatbot Nedir? 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