GLOWER AI PRIVACY POLICY
Last Updated: May 2026
This Privacy Policy explains how your personal data is collected, used, stored, shared, and protected when you use the Glower AI mobile application, website, and related services provided by Glower Ai.
By using Glower AI, you accept the practices described in this Privacy Policy.
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# 1. Data Controller
Glower AI services are provided by Glower Ai.
Company Information:
- Company Name: Glower Ai
- Email: [email protected]
- Website: www.glowerai.com
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# 2. Information We Collect
When you use Glower AI, we may collect the following categories of data.
## 2.1 Account Information
- Full name
- Email address
- Password information
- Login method
- Account creation date
- Account status
- Language preference
- Profile information
Your passwords are not stored in plain text. They are protected using secure encryption and hashing methods.
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## 2.2 Photos and Visual Content
Photos you upload, styles you select, AI-generated images, and related processing information may be processed.
This data is used for the following purposes:
- Creating the AI transformation you selected
- Displaying the generated result to you
- Providing gallery and history features
- Providing support in case of errors
- Maintaining and improving application reliability and performance
- Performing security and abuse prevention checks
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## 2.3 Usage Data
We may collect certain technical and analytical data related to your use of the application:
- Features used
- Selected AI styles
- Credits spent
- Number of generated processes
- Subscription status
- In-app navigation activity
- Language and region settings
- Session and transaction times
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## 2.4 Device and Technical Data
To ensure that the Service works securely and reliably, we may collect the following technical data:
- Device model
- Operating system
- Application version
- IP address
- Approximate location information
- Crash reports
- Error logs
- Performance data
- Network connection information
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## 2.5 Payment and Subscription Information
Subscriptions and in-app purchases in Glower AI are managed through the Apple App Store.
We do not see or store your full credit card information or Apple ID payment details.
However, we may process the following subscription and transaction information:
- Subscription plan
- Subscription status
- Purchase date
- Renewal status
- Credit entitlement
- Apple transaction ID
- Receipt validation information
- Cancellation or expiration information
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## 2.6 Support and Communication Information
When you contact us, we may collect the following information:
- Your name
- Your email address
- Message content
- Support request details
- Screenshots or files you attach
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# 3. How We Use Information
We use the information we collect for the following purposes:
- Creating and managing your account
- Verifying your identity
- Performing AI photo transformations
- Processing uploaded photos
- Providing generated results to you
- Managing credits and subscription entitlements
- Verifying payments and subscriptions
- Personalizing the application
- Applying language preferences
- Troubleshooting technical issues
- Ensuring security
- Preventing abuse and fraud
- Providing customer support
- Analyzing application performance
- Complying with legal obligations
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# 4. Processing of Photos and AI Outputs
Photos you upload may be processed through artificial intelligence infrastructure to create the transformation you selected.
Your photos and generated images may be associated with your account and stored to provide gallery, history, download, or re-access features.
We do not sell your photos to third parties.
We do not use your photos as advertising material, public promotional content, or marketing content without your explicit permission.
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# 5. AI Providers and Third-Party Processors
Glower AI may use third-party service providers for image generation, cloud storage, crash monitoring, analytics, notifications, authentication, and payment verification.
These providers may access only the data necessary to provide the Service and process such data according to our instructions.
Types of third-party services that may be used include:
- AI image generation providers
- Cloud storage providers
- Analytics services
- Error and crash monitoring services
- Email services
- Authentication services
- Apple App Store payment and subscription services
- Notification services
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# 6. Data Retention
We retain your personal data only for as long as necessary to provide the Service and fulfill legal, security, operational, and contractual obligations.
Retention periods may vary depending on the type of data:
- Account information: As long as your account remains active
- Photos and AI outputs: Stored for up to 30 days after the user’s subscription ends, unless deleted earlier by the user
- Face data contained within uploaded or generated images: Stored only as part of uploaded or generated images and retained for up to 30 days after the user’s subscription ends, unless deleted earlier by the user
- Subscription and payment records: As long as required for legal and financial obligations
- Support records: As long as necessary to manage support processes and quality tracking
- Technical logs: Retained for a limited period for security, debugging, and performance analysis
When you delete your account, your personal data will be deleted or anonymized within a reasonable period. Some data may be retained longer where necessary for legal obligations, fraud prevention, security, payment verification, dispute resolution, or compliance purposes.
Backup copies may remain temporarily within secure backup systems and are deleted or overwritten according to backup retention practices.
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# 7. Account and Data Deletion
You may delete your account inside the application or by contacting us at [email protected].
After account deletion:
- Your account information will be deleted or anonymized
- Stored photos and AI outputs will be deleted
- Personalization preferences will be removed
- Active access to the Service may be terminated
However, deleting your account does not automatically cancel your subscription managed through the App Store. If you have an active subscription, you must cancel it separately through your Apple ID subscription settings.
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# 8. Sharing of Data
We do not sell your personal data.
We may share your data only in the following cases:
- With third-party service providers necessary to provide the Service
- With Apple for payment and subscription verification
- With competent authorities to comply with legal obligations
- When necessary to protect our rights, users, and the Service
- As part of corporate transactions such as merger, transfer, or asset sale
- When you provide explicit consent
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# 9. International Data Transfers
Glower AI may be offered globally. Therefore, your data may be processed on servers or by service providers located outside your country.
In such cases, appropriate technical and organizational measures are taken to protect your data.
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# 10. Security
We apply reasonable technical and organizational security measures to protect your personal data.
These measures may include:
- Encryption
- Secure authentication
- Access controls
- Secure data transfer
- Logging and monitoring
- Prevention of unauthorized access
- Regular security checks
However, no method of data transmission or electronic storage over the internet is completely secure. Therefore, we cannot guarantee absolute security.
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# 11. Children’s Privacy
Glower AI is not intended for children under the age of 13.
We do not knowingly collect personal data from children under 13. If you believe that data belonging to a child has been collected without permission, you may contact us at [email protected]. After review, the relevant data will be deleted where necessary.
If a higher digital consent age applies in your country, that age requirement applies.
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# 12. Camera and Gallery Permissions
Glower AI may request access to your device’s camera or photo gallery in order to provide photo upload and editing features.
You can manage these permissions at any time through your device settings.
If you do not grant camera or gallery permissions, some features may not work.
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# 13. Notifications
Glower AI may send you notifications about process status, subscriptions, credits, product updates, or important account information.
You can disable push notifications through your device settings.
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# 14. Analytics and Performance Data
We may process analytics and performance data to understand how the application is used, detect errors, and improve user experience.
Where possible, this data is used in aggregated or anonymized form.
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# 15. Advertising and Marketing
Glower AI may send you information about product updates, campaigns, or new features.
You may opt out of marketing emails. However, you may still receive mandatory notifications related to your account, security, subscription, or payments.
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# 16. User Rights
Depending on applicable laws, you may have the following rights:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Restrict processing of your data
- Request data portability
- Withdraw your consent
- File a complaint with a competent data protection authority
To exercise these rights, you may contact us at [email protected].
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# 17. Additional Information for European Union / EEA Users
If you are located in the European Union or European Economic Area, your personal data may be processed based on the following legal grounds:
- Performance of a contract
- Legal obligations
- Our legitimate interests
- Your explicit consent
- Protection of the rights of the user or other individuals
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# 18. Additional Information for California Users
If you reside in California, you may have rights under applicable privacy laws to access, delete, correct, and opt out of certain data sharing practices.
Glower AI does not sell your personal data.
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# 19. Additional Information for Users in Türkiye
For users residing in Türkiye, personal data may be processed under the Turkish Personal Data Protection Law No. 6698.
Under this law, you may have the right to learn whether your personal data is processed, request information if it has been processed, learn whether it is used for its intended purpose, request correction if it has been processed incompletely or incorrectly, request deletion or destruction, and exercise other rights provided under applicable law.
To exercise these rights, you may contact Glower Ai at [email protected].
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# 20. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
For material changes, we may notify you inside the application or by email.
Continuing to use Glower AI after the updated policy becomes effective means that you accept the updated policy.
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# 21. Face Data Processing
Uploaded photos may contain facial features or face-related data (“face data”) as part of the image content submitted by the user.
Glower AI does not use face data for biometric identification, facial recognition, identity verification, or authentication purposes.
Face data is processed only to generate the AI image result requested by the user.
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# 22. AI Image Processing
When a user uploads a photo and selects an AI style or transformation, the image is processed by our AI image generation system to create the requested result.
The processing may include improving image quality, adjusting lighting, enhancing appearance, applying artistic styles, or generating a modified version of the uploaded photo based on the selected feature.
Uploaded images and generated results are not used to train AI models.
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# 23. Third-Party AI Services
Glower AI may use third-party AI service providers to process uploaded images and generate results. These providers process submitted images only to complete the user’s requested AI transformation.
Face data contained in uploaded images may be temporarily transmitted securely to these providers solely for generating the requested output.
We do not authorize third-party AI providers to use uploaded images, face data, or generated images for advertising, profiling, facial recognition, or AI model training.
Uploaded images are not manually reviewed by humans except when necessary for security, abuse prevention, technical support, or legal compliance.
The processed result is returned to Glower AI and displayed to the user inside the app.
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# 24. Image Storage, Retention, and Deletion
Uploaded images and generated images are stored for up to 30 days after the user’s subscription ends. This allows users to access, download, and manage previously generated results for a limited period after subscription expiration.
If a user deletes images, related data, or their account before this period ends, associated uploaded images, generated images, and face data contained within those images are deleted immediately from active storage systems.
Glower AI does not retain uploaded images, generated images, or face data longer than necessary to provide image generation and gallery functionality.
If a user deletes their account, associated uploaded images, generated images, face data contained within those images, and related account data are deleted from active systems, except where limited retention is legally required for security, fraud prevention, payment processing, or compliance obligations.
Backup copies may remain temporarily within secure backup systems and are deleted or overwritten according to backup retention practices.
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# 25. Contact
For questions about this Privacy Policy or your personal data, you can contact us:
- Company: Glower Ai
- Email: [email protected]
- Website: www.glowerai.com